An Interior Design graduate and assistant lecturer with experience in customer service, events organisation, billing and debt collection. Multi-lingual and computer literate with proven organisational, communication, and inter-personal technical skills.
Skills
System Knowledge: AutoCad, Photoshop, 3D Max, Illustrator, After Effects
IT Proficiency: Microsoft Word, Power Point, Excel
Technical: Space planning, urban Development, project management, people and supplier management, ceramic manufacturing. product design, colour/materials/finish selections, branding
Languages: Fluent in English, Italian, Maltese.
Basic French
Education
2003 – May 2008 BA (Hons) Interior Design & Technology (2nd Upper) – London Metropolitan University
DipHE (Interior Design) – London Metropolitan University
Rhodec Diploma in Interior Design & Decoration (Distinction)
Oct ’94 – Feb ‘97 Architectural Course – University of Malta
Oct ’93 – Sep ‘94 General Foundation Course (Pass) – University of Malta
Oct ’91 – Sep ‘93 6 ‘A’ Levels – Art, Pure Maths, Physics, Philosophy, Maltese, Religion
11 ‘O’ Levels including English, Italian, French, Maltese, Computer, Physics, Biology and Accounts
Work Experience
Alka Ceramics Ltd
July ’ 00 – Aug ’07, Sept ’08 - present
Responsible for the design and production of bespoke and commercial ceramics for domestic and business use. Was heavily involved in managing the administration, finance, sales and marketing sides of this family-owned business.
Key Achievements
Nurtured collaborative relationships and networks with different customer segments, identifying emerging demand trends ahead of competition.
Pioneered the company’s strategic shift to custom-made ceramic production, securing market leadership in Malta.
Forged strong relationships with property developers and designers in Malta and managed the tendering, quotation and contract negotiation process, securing a number of high value deals.
Project managed various sales and marketing events and production assignments, delivering these initiatives on time, within budget and to high customer satisfaction.
Managed the billing and payment and financial reporting process for the company.
Raised, monitored and chased monthly invoice payments, meeting challenging debt recovery targets.
Liaised with customers, resolving queries and managed a large number of calls/emails meeting high customer satisfaction target.
Central Book Supplies
Sept ’98 – June ‘00 Sales Representative
Responsible for the selling and distribution of books published by PEG Ltd in the northern part of Malta and the island of Gozo, and collection of monies.
The People
Mar ‘97 – Aug ‘98 Sales Representative
Responsible for the selling of advertising space and advertorials for the construction supplement which was one of the most successful supplements at the time.
Assistant Lecturer - MCAST
Sept ’09 to present
Assistant Lecturer in 3D Design – Part Time (Sept ‘09 – Nov ‘09)
Assistant Lecturer in 3D Design – Full Time (Nov ’09 - present)
Throughout scholastic year 2009-2010 I taught students at Foundation Diploma level and Higher National Diploma Year 1 and 2 in 3D Design. I have also shadowed an external lecturer for a Degree level unit which I will be teaching this scholastic year.
Freelance
Pottery Classes
Jul ‘97 – Sept ‘07
Taught pottery to both kids and adults as a part time job and hobby. I also taught kids with special needs and attention deficit disorders.Planned, prepared and delivered a program of lectures for ceramic students achieving exceptional student feedback on content, methodology and execution.
Fairs & Exhibitions Ltd
1996-2006, 2008 Fair Consultant
Consultant and sales person for ‘The Wedding Fair’ in Malta. The job included sales of exhibition space, customer care, organisation of opening ceremony, liaising with graphic designers and marketing manager, acting as an intermediary between the Malta Fairs and Exhibitions Ltd and the exhibitors and coming up with new ideas both for marketing purposes and to give the fair a fresh, new look with each edition.
Key Achievements
After being involved with the Weddings Fair from its very first edition, it has now established itself as a major event in the Trade Fair’s yearly calendar.
The fair now boasts the largest number of exhibitors from the specialized fairs which now includes all major firms in the wedding industry.
Interior Design
Sept ‘08 to present
Worked as a freelance interior designer on both commercial and domestic projects, working closely with architects and other professional bodies involved in the particular projects.
Others
2005: Co-presented television programme Happy Days on Super One Television
2006: Did 15 minute advertorial spots on TV promoting Alka Ceramic products for 14 weeks
Participated in MeditCoast EU project between Malta and Sciacca.The project has brought together 42 participants, including ceramists, hoteliers and tour operators, with the aim of combining the manufacture of ceramics and its touristic marketing.
Did voluntary work in Brazil and Malta
Other Interests
Trekking & adventure, Camping, Diving, Handball, Judo (national team 1999-2001), Volleyball, Photography. Painting and Ceramics.
